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Blacknijapowerr Blacknijapowerr
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6 years ago
What are the uses of the Pareto principle relative to identifying and solving problems?
 
  What will be an ideal response?
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6 years ago
In problem-solving it can also be determined that 80 percent of the effect can usually be
attributed to 20 percent of the cause. Therefore, the Pareto Principle may be used to chart the 20
percent of key problem causes that lead to 80 percent of the problems, and then cure them. An
analysis of customer complaints, for example, can identify areas of concern that are directly
related to the bulk of complaints. Diagrams and charts are used to present the frequency of
occurrences of complaints so as to determine where the bulk of problems with customer service
lie. Over a period of time, data can be accumulated from customer comment cards.
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