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jordant.22 jordant.22
wrote...
Posts: 683
6 years ago
To help a customer who has become irritated, it is recommended that you try to calm the person by saying, Don't be upset, or You need to calm down before we can discuss the situation.
 
  Indicate whether the statement is true or false.
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1 Reply
* It is better to fail in originality than to succeed in imitation.

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Replies
wrote...
6 years ago
FALSE
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