Guest room keys with two-way communication enabled still cannot access:
a. Parking Garages
b. Concierge floors
c. Fitness Rooms
d. The Pool
e. None of the above since they can gain access to all of them
While plastic keys allow access through a hierarchy, deadbolts cannot use the same system due to their physical constraints.
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With plastic keys, the design of the lock establishes a hierarchy of keys to open the door; previous keys are rejected by the lock.
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Customers are always right is so true in fact that every complaint requires the hotel to make some type of adjustment.
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What is the primary function of the slot attendant?
a. Maintaining the slot play area
b. Providing customer service to the slot gambler
c. Paying out larger machine wins or jackpots
d. Keeping the proper functioning of each slot machine
e. Supervising the computer system that operates the slot network
Proximity-based apps do not include:
a. Coupons offered while outside a retail establishment
b. Announcements of programs starting within walking distance
c. Casino games and events
d. Guestroom access
e. None of the above
What is the primary function of the slot host?
a. Maintaining the slot play area
b. Providing customer service to the slot gambler
c. Paying out larger machine wins or jackpots
d. Keeping the proper functioning of each slot machine
e. Supervising the computer system that operates the slot network
Plastic keys are a form of mechanical locking systems.
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Internet-based systems:
a. Allow guests to register before arrival
b. Enable departed guests to review folios over the Internet
c. Rely on debit cards, not credit cards
d. Use guest-room control panels to upgrade service
e. Both a and b
To efficiently make use of space, a slot bank of slot machines is usually arranged:
a. In single lines of 24 machines up
b. In perpendicular rows of 10-12 machines each
c. In parallel rows of 10-12 machines each
d. In parallel circular formations of 10-12 machines
e. None of the above.
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