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Maiem Maiem
wrote...
Posts: 688
Rep: 0 0
6 years ago
Out-of-inventory rooms do not affect the room availability count, while outof-order rooms do affect the room availability count.
 
  Indicate whether the statement is true or false



Which lodging company does not own, does not manage, does not lease and does not franchise hotels?
 
  a. Best Western
  b. Cendant
  c. Hilton.
 
  d. Inter-Continental
  e. None of these, each chain does some of each



Under the franchise contract, franchisees (hotel owners) can manage their own properties or hire a management company to do the job.
 
  Indicate whether the statement is true or false



In the context of this chapter, special coding is NOT used for the following types of reservations:
 
  a. Travel agent bookings
  b. VIPs
 
  c. Walk-ins
  d. Group affiliations
  e. Corporate guarantees



The company that sells a franchise is known as the franchisor; the one that buys the franchise is the franchisee.
 
  Indicate whether the statement is true or false



The hotel industry uses fewer rate categories today (perhaps three to five rate levels in the average hotel) than was customary a decade ago.
 
  Indicate whether the statement is true or false



Guaranteed reservations made against a national credit card are less secure than many people realize. In many instances, guests who get charged a no-show but refuse to pay are supported (upheld) by their credit card company.
 
  This leaves the hotel without payment for the unoccupied room night. Indicate whether the statement is true or false



Female guests more than male guests are more likely to be downstairs buyers.
 
  Indicate whether the statement is true or false



Which type hotel is NOT recognized as a current classification?
 
  a. Extended-Stay Hotel
  b. Boutique Hotel
  c. Megaresort
  d. Eco(logical) Hotel
  e. Convention Hotels



Historically, when only a few rooms remained available for a given date at a hotel prior to the introduction to last room availability systems, the hotel's reservation manager had to close availability with the central reservation office.
 
  This meant that remaining sales had to be done by the hotel, but this method prevented the CRO from overbooking the date. Indicate whether the statement is true or false
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Replies
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6 years ago
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True
Maiem Author
wrote...
6 years ago
Thank you, thank you, thank you!
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