Cash received minus cash paid-out is:
a. Net cash receipts
b. Drop
c. Cash short
d. Starting bank
e. None of the above
As one would expect, the larger the hotel, the more structured is the choreography of arrival.
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The hotel's chart of accounts is a secretly coded list of accounts that differs hotel to hotel, the idea for which originated in the casino hotels' need for privacy.
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The one-time American Hotel & Motel Association (AH&MA) is now called the:
a. American Hotel& Lodging Association (AH&LA)
b. American Hotel Association (AHA)
c. American Hotel and Lodging Association (AH&LA)
d. American Hospitality Association (AHA)
e. There has been no change, it is still called the American Hotel & Motel Association
Since most property is lost from guest rooms, floor housekeepers must be security conscious, even denying access to guests who have forgotten their room keys.
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Economist speak about the multiplier, the rate with which tourist dollars spread across a community providing benefits to residents not directly servicing the guests.
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Despite differences in size, type and class, the registration process is almost standardized across the U.S. hotel industry.
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The word HTEL, meaning large house, comes from the French and is a relatively modern term considering the long history of innkeeping.
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Float refers to the:
a. Swimming pool gadget that adds chemicals
b. Fee that foreign-money exchangers charge
c. Time between the extension of credit and its payment
d. Period between a room on change and a room that's ready
e. All of these because the term is used differently throughout the hotel
The huge increase in cell-phone use has brought a corresponding revenue increase in the telephone departments, making telephone the fastest growing department percentagewise within the lodging industry.
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