Most cruise ships are registered under a foreign flag or government because
A) most cruise ship passengers originate in foreign countries
B) foreign government visas are easier to obtain
C) the taxes are either very low or non-existent
D) the U.S. limits the size of cruise ships
The activities designed to deliver the desired services to the guest is:
A) The people mix B) The design mix
C) The process mix D) The controlling mix
In our tax system, for a hospitality firm:
A) equity has an advantage over debt
B) debt has an advantage over equity
C) neither debt nor equity has an advantage over the other
D) there is no impact of debt or equity financing on taxes
Our concern about saving the environment is more about saving ourselves.
Indicate whether the statement is true or false
The type of club that is predominantly business oriented is a
A) social club
B) military club
C) professional club
D) city club
E) dining club
Franchising fees vary according to the agreements between franchisee and franchisor but the usual fees are between ________ of room revenue
A) 3 and 4 B) 2 and 3 C) 5 and 6 D) 4 and 5
The executive summary of a business plan should include the strengths but never the weaknesses of the proposed venture.
Indicate whether the statement is true or false
All channels available between the firm and the target market that increase the probability of getting the customer to the product is:
A) The people mix B) The process mix
C) The service mix D) The distribution mix
Guests in mid-scale full-service hotels typically expect to find a swimming pool and designated meeting spaces in the properties they select.
Indicate whether the statement is true or false
There has been an increase in lawsuits affecting the hotel and the facility department.
Indicate whether the statement is true or false
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