Production and consumption occur at the same time in the hospitality industry.
Indicate whether the statement is true or false
Until the ________, gaming was restricted in the United States to Las Vegas and Atlantic City.
A) early 1960s B) late 1980s C) early 1970s D) early 1980s
The partnership is the most frequently encountered form of operation in the hospitality industry.
Indicate whether the statement is true or false
According to the American Hotel and Lodging Association (AHLA), the most expensive rate classification for hotels is:
A) more than 115. B) more than 175. C) more than 65. D) more than 85.
Operating Cash Flow is:
A) cash operating revenue
B) cash operating revenue minus cash operating expenses
C) cash operating revenue plus cash operating expenses
D) cash operating expenses
The moment of truth is when you realized the scope of your job.
Indicate whether the statement is true or false
Which of the following is true?
A) The American Hotel & Lodging Association serves large hotel chains exclusively.
B) Smaller operators are usually more reactive in their approach to building maintenance.
C) Hotels do not normally have Process Improvement Teams.
D) Few hotels have Total Quality Management Programs.
The four major elements to consider when selecting a form of business are taxes, liability, control, and continuity.
Indicate whether the statement is true or false
Word of mouth is not important to consumers.
Indicate whether the statement is true or false
Limited-Service hotels have no:
A) table-service restaurant. B) general managers.
C) in-room Internet connection. D) private bathrooms.
Quick Reply
