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Irelandgb Irelandgb
wrote...
Posts: 665
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6 years ago
A person that contracts out their services to (or work for) associations and corporations and plan meetings down to the last detail is a(n)
 
  A) DMC B) meeting planner C) catering manager D) service contractor



Develop a logical (in order) room rate structure for a full service hotel. Include at least five specific rate categories and their rates.
 
  What will be an ideal response?



There are several methods used to classify restaurants, experts agree that the two main categories of restaurants would be:
 
  A) fine dining and quick serve B) independent and casual
  C) quick serve and family D) independent and chain



The combination of a meeting and an exposition is called a
 
  A) trade show B) convention C) forum D) workshop



Calculate the following variations, profit margins and retention/flow through in dollars and percents:
 
  What will be an ideal response?



The person credited with setting up the first European restaurant of modern times, in 1765 was:
 
  A) Monsieur Boulanger B) Caesar Ritz
  C) Howard Johnson D) Auguste Escoffier



The multiplier effect occurs when:
 
  A) employment rates reach normal levels
  B) money is used to purchase items from outside the local area
  C) money is recycled back into the community from the money tourists spend in the local economy
  D) new jobs are created to service the needs of international travelers



Expositions have also been called
 
  A) meetings B) trade shows C) workshops D) conventions



Housekeeping department measures productivity by
 
  A) person hours per occupied room
  B) hours worked divided by number of housekeepers
  C) number of rooms times hours worked
  D) occupied rooms divided by number of housekeepers



What is the formula for the following wage cost measurements?
 
  Front Office Wage Cost Percentage
   Housekeeping Wage Cost Percentage
   Restaurant Wage Cost Percentage
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Replies
wrote...
6 years ago
B

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Concierge 135
Regular or Rack Rate 119
Corporate Rate 109
Special Corporate 100 - 75
Discounts
Super Saver 89
Weekend 75
Government/Military 65
Travel Industry 55

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D

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B

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Variation
Actual Budget  
Room Sales  625,000  580,000 + 45,000 + 7.8
Wage Expense 70,000 67,000 + 3,000 + 4.5
Benefit Expense 24,000 23,500 + 500 + 2.1
Direct Operating Expense 76,000 73,000 + 3,000 + 4.1
Total Rooms Expense  170,000  163,500 + 6,500 + 4.0
Total Rooms Department Profit  455,000  416,500 + 38,500 + 9.2

Profit Margins  72.8 71.8
Retention Percentage 85.6

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A

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C

- - - - - - - - - - - -

B

- - - - - - - - - - - -

A

- - - - - - - - - - - -

Front Office Wage Cost Percentage: Front office wage cost  divided by room revenues
Housekeeping Wage Cost Percentage: Housekeeping wage cost  divided by room revenues
Restaurant Wage Cost Percentage: Restaurant wage cost  divided by restaurant revenues
Irelandgb Author
wrote...
6 years ago
Exactly what I needed for my quiz Smiling Face with Open Mouth
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