Frederick Taylor is best known for
a. his rejection of the then-common belief that people are interchangeableparts.
b. the concept of scientific management.
c. his attempts to humanize the factory experience.
d. his belief that management was almost an art, relying as it does on goodhuman judgement.
By the last quarter of the 19th century, there was
a. a vibrant American economy because corporations, needing a market fortheir goods, paid good wages to ordinary laborers to stimulate demand; thiswould later be known as trickle-down economics.
b. an increasing understanding by industrialists that the human being shouldbe the measure of industrialization and mechanization.
c. a corporate push to ban child labor because industrialists realized theywould need literate, educated, disciplined workers.
d. the widespread impoverishment of millions: 1 of America's populationcontrolled 47 of America's assets.
Modern complex organizational systems
a. are an invention of the British Enlightenment.
b. are deeply rooted in Renaissance-era financial innovations.
c. developed in response to the need to supply Britain, France and Russiaduring the world wars.
d. are a very recent innovation, a legacy of America's Cold War confrontationwith the Soviet Union.
Modern, complex organizations, wither in the public or private sectors
a. are an organic response to the increasing complexity of human life.
b. are directed by their owners to meet their owner's goals.
c. are less contrived than the result of messy, ad hoc decisions rationalizedafter the fact.
d. encourage independence and autonomy in their members precisely in orderto better respond to human messiness.
What is perhaps the most important contribution of social organizations?
a. They are creating a sphere of effective citizenship and involvement.
b. They are addressing the very real physical, intellectual and emotional needsof those they help.
c. They help defuse personal anger that could be organized into revolutionaryviolence.
d. They dissipate anger that could be transformed into effective citizenship andcivic engagement.
The increased proficiency and professionalism of social organizations means that
a. they are increasingly employing middle-class professionals.
b. the number of active volunteers has decreased over the past ten years.
c. volunteers have become unpaid staff and training is a significant priority.
d. older, especially retired, people are not welcome.
Social organizations that concentrate on serving the needs, problems and families of their members have been startlingly successful in the past few decades. According to Peter Drucker, these successes
a. are the result of increased federal funding: social organizations are cheaperthan prisons
b. are based upon greatly increased productivity.
c. are based on the human need for connection in an increasingly impersonalworld. d. are the result of increased civic engagement by the middle classes inresponse to government abandonment.
How do you, as a social worker, know it is time to leave the CDC you've worked with?
a. When you realize you have inhibited community leadership development.
b. When community leadership is the resource, or plaything, of a few.
c. While community members still identify themselves as victims.
d. Before the CDC has developed strong, permanent bonds with corporationsand government.
When constructing a community development project, you should
a. typically get into housing, because it has an assured return.
b. not allow yourself to be distracted by other CDC's successful projects.
c. choose a project with an assured return.
d. expect your CDC to begin showing results very early.
When you seek community members to help lead a CDC, what is probably the most important question you can ask?
a. Are they people of power, status and wealth?
b. What contacts do they have?
c. Are they socially prominent?
d. Are they socially engaged?
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