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LU DEE LU DEE
wrote...
Posts: 542
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6 years ago

Management by objectives (MBO) was a popular approach to management in
  organizations in the latter part of the twentieth century.


 
  Indicate whether the statement is true or false.



All of the following are true regarding conflict and its resolution except:
 
 

A. Conflict can make daily routines more exciting
  B. Conflict takes energy
  C. Some organizational environments are continuously conflict-free
  D. One of the steps in conflict resolution is to empathize with your
  opponents perspective





_____ people dislike confrontation; therefore, they will go behind others backs to
  get what they really want.


 
 

A. Aggressive
  B. Passive aggressive
  C. Assertive
  D. Nonassertive





All of the following are characteristics that make a good servant leader except:
 
 

A. Listening
  B. Healing
  C. Hindsight
  D. Conceptualization





Which of the seven sins of service might be characterized by the phrase Now
  dont worry your silly little head about ittrust me:


 
 

A. Apathy
  B. Condescension
  C. Brush-off
  D. Robotism





Total Quality Management concepts include all of the following except:
 
 

A. Quality as the primary goal
  B. Use of teams
  C. Clients as patients
  D. Quality assurance





All of the following suggestions were cited in the text that organizations can do to
  empower women as leaders except:


 
 

A. Encourage employee involvement in the diversity-enhancement process
  by establishing employee-network groups composed of women
  B. Establish clear-cut objectives for each management unit
  C. Conduct an analysis of the status of women within the organization
  D. Set a quota for women leaders within the organization





_____ women leaders cultivate relationships with and among various
  communities and groups, using relationships to gather information, to enhance
  resources, and to form political alliances for their organizations.


 
 

A. Quantity
  B. Diversified
  C. Inclusive
  D. Collectivist





According to the text, supports for empowerment in agencies providing services
  to women, people of color, youth, and older adults can include:


 
 

A. The social environment
  B. Enhanced collaborative approach
  C. Interpersonal issues
  D. Intrapersonal issues





Barriers that were listed in the text as being against empowerment in agencies
  providing services to women, people of color, youth, and older adults included all
  of the following except:


 
 

A. Expectations of funding sources
  B. The social environment
  C. Staff development
  D. Interpersonal issues

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3 Replies

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Replies
wrote...
6 years ago
1) T

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4) C

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10) C
LU D. Author
wrote...
6 years ago
Face with Cold Sweat  Can you answer the others that I've posted too?
wrote...
6 years ago
I'll take a quick look at them
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