Some cultural groups place greater emphasis on nonverbal than verbal behavior in themselves and in their helper.
a. True
b. False
Mindfulness is a quality commonly found in all EXCEPT which of the following?
a. Members of Eastern cultures who practice tai chi
b. Helpers who can multitask and think critically in the moment
c. Helpers who are dedicated to working with dying persons
d. Helpers who demonstrate a presence that is simultaneously highly involved and quite contained
A client angrily tells her counselor that her supervisor has made several racial slurs in the workplace. The helper gives the client a dismissive look. The helper's nonverbal behavior is:
a. leakage only.
b. a microaggression.
c. leakage and congruency.
d. leakage and a microaggression.
Which of the following is TRUE with respect to listening to clients' stories?
a. Omissions in the telling of the story may provide important cues.
b. Insight does not arise from the simple retelling of a story.
c. Stories are present and relevant in a few ethnic cultural groups.
d. Each time a story is told it reopens old wounds.
Clarification, paraphrasing, reflection, and summarization are examples of:
a. challenging assumptions.
b. verbal listening responses.
c. paraverbal listening responses.
d. nonverbal listening responses.
Reception of a message may also be thought of as a style of listening called _______________ listening.
a. reflective
b. connective
c. contemplative
d. empathic
Which of the following components of listening are covert?
a. Receiving and processing a message
b. Receiving and sending a message
c. Processing and sending a message
d. Receiving, processing, and sending a message
All of the following EXCEPT which statement are accurate with respect to relationship ruptures?
a. The helper's acknowledgement of responsibility in a rupture can provide a new relational experience for theclient.
b. In a withdrawal rupture, the client deals directly with concerns about the relationship by confronting thehelper.
c. Cross-racial tensions can lead to relationship ruptures.
d. They may be transference-countertransference enactments.
Comas-Diaz (2014) discussed all the following aspects of ethnocultural countertransferential reactions in interethnic helping dyads EXCEPT:
a. awareness and acceptance of cultural differences.
b. cultural ambivalence.
c. excessive curiosity of the helper about some aspect of the client's culture.
d. feelings of guilt.
A statement such as It appears that you are feeling really angry with me right now and I wonder what is happening between us, suggests helper intent to address client transference via _______________.
a. interpreting the meaning of the transference
b. self-disclosing
c. focusing on the immediate relationship
d. teaching or advising about the transference
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