How long should a medical biller wait to send an insurance tracer?
a. 2 weeks
b. 3 days
c. 6 weeks
d. 12 weeks
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Q. 2) Which report shows the patient outstanding balance over time?
a. Patient Aging Report
b. Patient Summary
c. Patient statement
d. Invoice
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Q. 3) When a patient is injured at work and seeks treatment from a primary care provider, the provider should:
a. bill the employer.
b. bill the workers' compensation insurance.
c. bill the patient.
d. bill the liability insurance of the employer.
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Q. 4) If a provider makes its payment plans stringent, the patients are likely to:
a. stop paying their payments.
b. keep paying their payments.
c. be scared of making payment plans.
d. be reluctant to stay with the provider.
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Q. 5) Most providers use three _____________________ prior to turning the case over for collections.
a. standard collection letters
b. phone calls
c. contacts
d. precollection agencies
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Q. 6) Most collection agencies charge:
a. a flat fee.
b. a fee for service.
c. a percentage of what is collected.
d. nothing.
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Q. 7) Which regulation of the Truth in Lending Act includes the obligation to inform the patient of the installment dates?
a. Regulation X
b. Regulation Z
c. Regulation N
d. Regulation R
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Q. 8) A truth-in-lending form provides the patient with:
a. information related to a patient payment plan.
b. current APR rates.
c. percentage charged on funds paid.
d. truth-in-lending laws.
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Q. 9) Which account is best to use for small expenses such as a lunch for an employee's birthday?
a. Checking
b. Credit card
c. Savings
d. Petty cash
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Q. 10) If a letter from the office is sent to a patient that starts with We are sorry to hear about your financial difficulties, but Dr. Janes will no longer be able to see you for medical treatment, it is likely due to the patient:
a. filing for bankruptcy.
b. refusing to follow medical advice.
c. losing his or her temper at the office.
d. not paying his or her bill.
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