Cash collections from customers is a(n) ________ activity on the statement of cash flows.

Cash collections from customers is a(n) ________ activity on the statement of cash flows.
 
  A) operating
  B) investing
  C) financing
  D) indirect

---

(Q. 2) In the control matrix M-1 stands for missing process number one.
  Indicate whether the statement is true or false

---

(Q. 3) On January 1, 2011, Ajax Corporation signed a 1,000,000, 7, 10-year mortgage note to buy a new warehouse. The note will be repaid in 10 equal annual installments of 142,378.
 
  Over the 10-year period, as each installment payment is made, the portion of the payment that is interest expense will ________.
  A) increase
  B) decrease
  C) stay the same
  D) The answer cannot be determined from the information given.

---

(Q. 4) Reductions in the price of merchandise, known as a(n) ____________________, are granted by the seller because of defects or other problems with the merchandise.
 Fill in the blank(s) with correct word

---

(Q. 5) Intangible assets are amortized over their useful lives.
 
  Indicate whether the statement is true or false

---

(Q. 6) Specifying control goals is the first step in preparing a control matrix.
  Indicate whether the statement is true or false