The former CEO of Scott Paper had a reputation for publicly humiliating subordinates who annoyed or disappointed him. This manager obviously needed to improve his _____ skills.
A) conceptual
B) diagnostic
C) functional
D) negotiating
E) interpersonal
Question 2 - Bloomberg BNA provides legal researchers with advanced search capabilities for case law citations, dockets, and full-text federal and state cases and statutes. Although you can obtain a free trial, access to the material is available only with a paid subscription. Which online business model does this illustrate?
A) Fee-based content
B) Advertising based
C) Click-and-mortar retailing
D) B2B procurement
E) Fee-based platform
Question 3 - A manager with _____ skills has the ability to deal effectively with people inside and outside the organization.
A) interpersonal
B) diagnostic
C) conceptual
D) functional
E) technical
Question 4 - iCraft is an online marketplace limited to handmade art, crafts, and fashions. Sellers pay a registration fee and a monthly subscription fee to list their items for sale to buyers. Which online business model does this illustrate?
A) Click-and-mortar retailing
B) B2B procurement
C) Advertising based
D) Fee-based content
E) Fee-based platform
Question 5 - Vince Martinez has been described as a visionary. He has the ability to think in abstract terms and see how all the pieces of his company fit together. Vince has _____ skills.
A) technical
B) interpersonal
C) charisma
D) conceptual
E) people
Question 6 - In which online business model does a company charge a fee for access to news, research, entertainment, or other types of content?
A) Fee-based content
B) Click-and-mortar retailing
C) Advertising based
D) Fee-based platform
E) B2B procurement
Question 7 - Specific skills needed to accomplish specialized activities, such as drafting and welding, are known as _____ skills.
A) standard operating
B) tactical
C) interpersonal
D) conceptual
E) technical
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