KPI is another term for a shipping document. (True or false?)

KPI is another term for a shipping document.
 
 Indicate whether the statement is true or false

Question 2

Secondary data owned and controlled by a specific organization are called ____________________ data.
 Fill in the blank(s) with correct word

Question 3

A key requirement for service quality monitoring is information.
 
 Indicate whether the statement is true or false

Question 4

____________________ analysis is a form of data mining that analyzes anonymous point-of-sale transaction databases to identify coinciding purchases or relationships between products purchased and other retail shopping information.
 Fill in the blank(s) with correct word

Question 5

A carrier is never excused from a claim.
 
 Indicate whether the statement is true or false

Question 6

Using CRM systems to create one-to-one relationships with customers for specific promotions is an example of ____________________ marketing.
 Fill in the blank(s) with correct word