If a channel member is not meeting performance standards, the channel manager should:
a. Fire the channel member immediately.
b. Evaluate the evaluation process and criteria.
c. Make an effort to learn about the needs and problems of the channel member.
d. Put the channel member on probation.
e. Demand the channel member make immediate changes in order to improve.
Question 2Regarding superstores, hypermarkets have been more successful than combination stores in the United States.
Indicate whether the statement is true or false
Question 3The _____ is the consumer's perception of the way things actually are.
A) desirable stimulation level
B) ideal state
C) actual state
D) optimal stimulation level
E) real condition
Question 4The rapid pace of global change has ensured that the past has lost much of its value as a predictor of the future.
Indicate whether the statement is true or false
Question 5If WIP builds up at a workstation, a scheduler should not have to reroute the flow of material to another work center.
a. True
b. False
Indicate whether the statement is true or false
Question 6If a channel member fails to meet minimum performance standards, the channel manager should:
a. Terminate the channel member.
b. Analyze the channel member's needs and problems.
c. Put the channel member on probationary status with a specific deadline for improved performance.
d. Reduce the channel member's available discounts.
e. Increase the channel member's available discounts and other motivational programs.
Question 7A typical format for a catalog showroom would be one where customers order from a catalog in the showroom where the product is only displayed, and then picks up the merchandise at a designated location.
Indicate whether the statement is true or false
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