An organization's ________ goals are official statements of what an organization says, and what it wants its stakeholders to believe its goals are.
A) stated
B) real
C) authentic
D) implicit
Question 2How can U.S. managers be culturally sensitive?
A) by indulging in frequent discussions about religion
B) by discussing politics frequently
C) by listening more
D) by speaking quickly
E) by talking in a high tone of voice
Question 3An example of change in the nature of the workforce is an increase in ________.
A) college attendance
B) mergers and consolidations
C) capital investment
D) divorce rates
E) cultural diversity
Question 4Robert Downs, owner of a new community newspaper in his home town of Corning, New York, has set the following goal for his company: To be a champion for free speech and for the development of the community.
This goal constitutes the ________ goal of the company.
A) informal
B) operational
C) financial
D) strategic
Question 5Most companies' goals can be classified as either ________ or ________.
A) strategic; financial
B) operational; tactical
C) social; economic
D) strategic; operational
Question 6If top management set a goal that each store in the company should have sales equal to or greater than 100 per square foot per day, this would be an example of ________.
A) a strategic plan
B) a directional plan
C) a financial goal
D) a strategic goal
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