Ellie is referred to as a micromanager because she is a manager who ________.
A) carefully monitors the work of group members
B) has responsibility for small computers in the office
C) enjoys punishing group members for small mistakes
D) gives group members too much freedom
Question 2Courtesy toward coworkers is an important component of organizational citizenship behavior.
Indicate whether the statement is true or false
Question 3Business manager Bruce decides to boost productivity in his company, so he pays special attention to his employees including the occasional catered-in meal at lunchtime and massages given by certified massage specialists.
Productivity does increase, and Bruce has most likely capitalized on the Hawthorne effect.
Indicate whether the statement is true or false
Question 4When you have to deliver bad news to your manager it is best to blame yourself to the maximum feasible for the problem.
Indicate whether the statement is true or false
Question 5Aubrey uses her interpersonal skills to assist others in her place of work, thereby demonstrating the personal support dimension of organizational citizenship behavior.
Indicate whether the statement is true or false
Question 6Billy Joe has a high standing on the personal support dimension of organizational citizenship behavior. So when a coworker asks for assistance with a difficult problem, Billy Joe is likely to say, ________
A) What can I do to help you?
B) Grow up, and solve your own problems.
C) If I help you, what will you do in return?
D) What do I look like? A tech-support rep?
Question 7Scientific management proposed that all workers be paid the same, despite their level of productivity.
Indicate whether the statement is true or false
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