________ is a deliberate act to harm an organization.
A) Sabotage B) Pseudostupidity
C) Absenteeism D) Transfer
Question 2Which of the following is the first key step when implementing a large -scale change?
A) Determine necessity B) Clear the path
C) Follow through D) Communicate the vision
Question 3All vacation must now be planned at least six months in advance. Instead of the printed forms of the past, the only accepted forms will be ones from the Human Resources website and they must be emailed.
Vacations will be scheduled on a first-come, first-served basis. This
represents which part of the three -step change process?
A) Freezing B) Unfreezing C) Refreezing D) Thawing
Question 4Gina is pretending to forget how to do her job as a resistance to a change implementation in her workplace. Which tactic is she using to demonstrate her resistance?
A) Regression B) Refreezing C) Repatriation D) Resignation
Question 5As the deals at Generon became more and more complex, Tamara, Generon's VP of Sales became more and more lost.
The complex deals seemed to be exposing Generon to greater risks, but
Tamara figured if they were really that bad, the other parties involved in the deals would say
something. Less than a year later, Generon collapsed and the deals Tamara oversaw are being
blamed. What need did Tamara fail to pay attention to?
A) Anticipation B) Self-esteem
C) Self-actualization D) Continuity
Question 6In change management, what is acceptance ?
A) Taking part in the decision-making process that leads to a change.
B) Becoming thoroughly familiar with a change.
C) Receiving change and regarding it as fact.
D) Using or implementing change.
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