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ashleykali00 ashleykali00
wrote...
Posts: 366
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6 years ago
What are the steps in the training and development process? Why is implementing a training and development program frequently difficult?
 
  What will be an ideal response?

Question 2

Chelsea Paper Products is a large manufacturer that employs nearly 800 workers. Executives at the company are interested in implementing a training and development program in order to
 
  improve employee competencies and enhance the firm's overall performance. Which of the following most likely supports the plan to establish a training and development program at Chelsea?
  A) Firms of similar size typically provide mentors to new employees.
  B) The firm has consistently had a high turnover rate in all departments.
  C) The firm's new CEO established a T&D program at a previous firm.
  D) Other firms in the paper industry are implementing T&D programs.

Question 3

Learning that looks beyond today's job and has a more long-term focus is referred to as ________.
 
  A) training
  B) instruction
  C) development
  D) orientation

Question 4

What is the first step in the training and development process?
 
  A) determine specific T&D needs
  B) establish specific T&D objectives
  C) select training methods
  D) select appropriate media

Question 5

What is the primary goal of training and development?
 
  A) improved performance
  B) federal compliance
  C) efficient orientation
  D) behavioral modification

Question 6

Showing a worker how to operate a bulldozer or an administrative assistant how to schedule appointments are examples of ________.
 
  A) training
  B) development
  C) morale improvement
  D) behavioral development

Question 7

All of the following are most likely strategic benefits of training and development EXCEPT ________.
 
  A) increased morale
  B) higher retention rate
  C) more employee satisfaction
  D) improved orientation programs
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Replies
wrote...
6 years ago
Answer to #1

Answer: The first step in the T&D is to determine a firm's specific training needs. Then specific objectives need to be established. After setting the T&D objectives, management can determine the appropriate methods and the delivery system to be used. Implementing and evaluating the T&D program occurs next in the process. Naturally, management must continuously evaluate T&D to ensure its value in achieving organizational objective. Implementing training programs presents unique problems. Training implies change, which employees may vigorously resist. It may also be difficult to schedule the training around present work requirements. Unless the employee is new to the firm, he or she undoubtedly has specific full-time duties to perform. Another difficulty in implementing T&D programs is record keeping. It is important to maintain training records, including how well employees perform during training and later on the job.

Answer to #2

Answer: B

Answer to #3

Answer: C

Answer to #4

Answer: A

Answer to #5

Answer: A

Answer to #6

Answer: A

Answer to #7

Answer: D
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