The term ________ means giving employees the authority to make important decisions and to take responsibility for their outcomes.
A) self-management
B) empowerment
C) outsourcing
D) globalization
Question 2Managing ability by selection requires that managers identify all of the following EXCEPT ________.
A) the tasks they want workers to accomplish
B) the exact placement of workers into jobs
C) the abilities needed to accomplish necessary tasks
D) the accurate measurement of needed abilities
Question 3What statement BEST explains the influence that mood has in the workplace?
A) Too little research has been focused on this question to know the answer.
B) Mood has no influence on employees in the workplace.
C) Mood has very little influence on employees in the workplace.
D) Mood greatly influences employees in the workplace.
Question 4Which of the following is NOT a consequence of corporate downsizing?
A) increased responsibility among remaining employees
B) increased savings and less expenses for corporation
C) increased stress felt by remaining employees
D) increased ability to accomplish objectives more quickly
Question 5A manager notices a high amount of workplace incivility in the office. What strategy should the manager employ to BEST combat this?
A) push up work deadlines
B) reprimand rude employees
C) encourage face-to-face conversations
D) beautify the office
Question 6Which of the following processes is NOT part of the management of ability in organizations?
A) selection
B) sales
C) training
D) placement
Question 7________ is rude interpersonal behavior that reflects a lack of respect for others.
A) Organizational conflict
B) Workplace incivility
C) Negative affectivity
D) Discriminatory marginality
Question 8Which of the following has NOT caused the relationship between an organization and its members to change?
A) increasing globalization
B) emerging technology
C) decreasing responsibilities
D) increasing number of virtual teams
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