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Michael876 Michael876
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6 years ago
TQM relies heavily on participative decision making.
 
  Indicate whether the statement is true or false.

Question 2

The process of reengineering is a democratic process.
 
  Indicate whether the statement is true or false.

Question 3

In a ________, fewer managers are needed because their role is not to make decisions; instead, they act as coaches or facilitators and help other employees make decisions.
 
  A) centralized organization
  B) transactional organization
  C) decentralized organization
  D) monochromatic organization

Question 4

Organizing tools used to increase communication and coordination among functions and divisions BEST describes ________.
 
  A) merged networks
  B) corporate intranets
  C) integrating mechanisms
  D) hierarchical structures

Question 5

TQM seeks incremental improvements; reengineering looks for quantum leaps in performance.
 
  Indicate whether the statement is true or false.

Question 6

TQM programs seek to achieve continuous process improvements so variability is constantly reduced.
 
  Indicate whether the statement is true or false.
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gfricasgfricas
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6 years ago
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Michael876 Author
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#2
6 years ago
I'm still confused, but thanks for answering correctly
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