The Board heard about something called upward communication and wants to know what means you are using to promote this. You explain that you:
a. always remind employees of who knows best, which is you, of course.
b.
tell employees to always follow the precisely prescribed channels for communication.
c.
clearly delineate roles and responsibilities.
d.
have focus meetings and an open-door policy.
Question 2The Board asks you to demonstrate different ways in which your leadership of the firm has been effective.
You begin by discussing your vision for the firm which focused on seamless, integrated customer service and the way you have worked on making this a part of the organization. In your mind, this demonstrates which core task of leadership?
a. development of future leaders
b. d
emonstrating strong, individual leadership skills
c.
a ferocious desire to achieve outstanding results
d.
your concern for upward communication
e.
development and clear articulation of organizational purpose
Question 3In reviewing your record, the Board questions a fairly large expenditure of the past quarter which was related to a series of focus meetings between you and employees at all different levels.
These meetings were already conducted at the beginning of the 2-year episode, why again? You point to:
a. the importance of upward communication.
b.
the value of being in touch with employees at all levels.
c.
the importance of forging close emotional bonds.
d.
all of the above
e.
a and b only
Question 4The Chair of the Board notes that one of the employees, who also happens to be his nephew, has complained about the unreasonable performance expectations you place on employees at different levels of the company. You respond by saying:
a. your nephew needs to develop some more muscle so stretching is good for him.
b.
effective change efforts are built on a drive to achieve outstanding performance.
c.
you recognize the unreasonableness of your demands.
d.
you walk the talk.
Question 5What are the Organizational Barriers to Effective Leadership Development? Briefly describe each.
What will be an ideal response?
Question 6Discuss the importance of leaders creating an emotional bond between individuals and their organizations.
What will be an ideal response?
Question 7Effective organizations need upward communication as well as downward communication. Discuss way leaders can enable upward communication.
What will be an ideal response?
Question 8What are the five core tasks that are the heart of effective leadership?
What will be an ideal response?
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