List the six steps in the Group Decision Making Through Needs Clarification Model.
What will be an ideal response?
Question 2The manager's job is to _____, _____ and _____ employee motivation. Which of the following answers is incorrect?
a. channel
b. manipulate
c. understand
d. direct
e. none of the above
Question 3Performance appraisal requires that managers take on the role of a _____.
a. interrogator
b. therapist
c. coach
d. friend
e. all of the above
Question 4In the creative process, the stage that involves reflective thought, where one's subconscious mind continues to mull over the problem and combines unrelated thoughts is _____.
a. verification
b. preparation
c. illumination
d. incubation
e. implementation
Question 5List and briefly explain the three types of decisions supervisor often make.
What will be an ideal response?
Question 6To motivate employees, managers should _____.
a. link rewards to performance even though rewards may not be equitably distributed
b. reward employees for behaviors that promote the organization's goals
c. be sure that the reward is one that the organization deems valuable and rewarding
d. answer choices a and c
e. none of the above
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