Stream analysis can be useful in a change program as it _____.
a. helps keep track of progress once the change program is underway
b. uses PERT and Gantt charts which already exist in most organizations
c. presents a time schedule that is easy to get upper management's approval for
d. relies on the data gathering stage of an OD program
e. all of the above
Question 2Which of the following is not one of the several contingency factors in the Normative Decision Model?
a. Leader information
b. Goal congruence
c. Goal conflict
d. Employee conflict
Question 3Managerial effectiveness is _____.
a. facilitated by anticipative management
b. measured by the ratio of outputs to inputs
c. the accomplishment of specific organizational goals and objectives
d. all of the above
e. answers b and c
Question 4Why is face-to-face negotiation the preference of many negotiators? How do generational differences affect
a negotiator's choice of communication medium?
What will be an ideal response?
Question 5Stream analysis begins with _____.
a. computerizing a system to attain as much relevant information as possible
b. surveys and feedback sessions
c. the practitioner planning an intervention strategy for the client system
d. the client and the practitioner identifying key behavioral, structural, and technical interventions that need to be implemented
e. all of the above
Question 6According to the Dual Concerns Model if your concern about your own outcome is high and your concern for the other party's outcomes is low, your approach would be:
A. Contending
B. Inaction
C. Problem Solving
D. Yielding
Question 7OD is essential because it is a _____.
a. source of careers
b. means to preserve knowledge
c. means to accomplish change
d. vital part of small groups
e. way employees get to know one another