The U.S. generation born approximately at the end of the 2nd World War up to 1964 is
traditionally called the Baby Boom or Boomer generation. As negotiators, one of their main
beliefs is:
A) to avoid direct confrontationnegotiate virtually whenever possible
B) that a negotiator must set aside their personal interests when negotiating
C) that everything is negotiable
D) that personal sacrifice in negotiation is necessary
Question 2OD in the past has most often been associated with _____ change strategies; however, there are some who believe OD is more effective when the change strategies are balanced.
a. technical
b. structural
c. survey feedback
d. behavioral
e. none of the above
Question 3In some cases the third party operates as a trust ______ , inspires family members to trust each other.
Fill in the blanks with correct word
Question 4The best outcome each party can reasonably and realistically expect to obtain as a result of the negotiation is known as the ________.
Fill in the blanks with correct word
Question 5John has just come back from a leadership training based on Fiedler's Contingency Model. He has very much enjoyed the training and is planning to implement what he has learned. Which one of the following is John likely to do?
a. He will focus on gaining more experience in the job that he is doing so that he can increase his sense of control.
b. He will make sure that he has the power he needs to implement his decisions.
c. He will focus on understanding and changing his leadership situation when he is out of match.
d. He will empower his employees any chance he gets and include them in decision-making.
Question 6Factors in the Corporate Culture Index include what characteristics?
a. member identity and team emphasis
b. the ratio of outputs to inputs
c. control and risk tolerance
d. all of the above
e. answers a and c
Question 7The reason OD has emerged is because the external environment for most organizations is becoming more _____.
a. simple and predictable
b. complex and dynamic
c. bureaucratic and rigid
d. subject to manipulation by the firm
e. static and predictable
Question 8Your company is planning to use Fiedler's Contingency Model to train its leaders and managers. Based on the assumptions and finding of the theory, what will be the focus of the training?
a. Teaching leaders the different decision styles they need to be effective in different situations.
b. Getting leaders to be more sensitive to the needs of their followers so they can use them as resources when needed.
c. Train leaders to remove obstacles on their followers' path.
d. Helping leader to be aware of their style and understand the situations they face.
Question 9A _________ is anyone you pay to provide goods or services at a certain price or rate.
Fill in the blanks with correct word
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