Considering the psychological mechanisms for building trust between negotiators, which of the
following situations best illustrates the similarity-attraction effect?
A) Marchers in a political demonstration dress in all black.
B) People with diverse backgrounds generate more creative solutions.
C) A man strikes up a conversation with an older gentleman reading the same book as he is.
D) A sales trainee wears shorts to the office, but the boss wears a suit.
Question 2Which was not found in most studies on leadership training in organizations?
A) Most organizations systematically assess their leadership training activities to ensure
they are cost effective.
B) Training is usually focused on improving skills rather than on changing personality
traits or values.
C) Training is usually focused more on skills needed for the current job than on skills
needed for a future job.
D) Organizations prefer to send managers to workshops or external short courses rather
than to degree programs.
Question 3Ford has a rigid hierarchical pecking order that discourages sharing ideas and well-established leadership-training practices. Which cause of organizational resistance to change does this illustrate?
a. lack of rewards
b. poor timing
c. culture
d. group cohesion
Question 4People who have faced a job loss or have been through other painful organizational changes in the past are examples of which category of individual cause for resistance to change?
a. fear of failure
b. fear of unknown
c. previous experiences
d. poor timing
Question 5Which approach for leadership development is used most often by organizations?
A) formal training programs B) special assignments
C) formal mentoring programs D) behavior feedback workshops
Question 6The primary organizational cause for resistance is due to .
a. group norms
b. fear of unknown
c. previous experiences
d. inertia
Question 7According to Trompenaars, guided missiles are:
a. egalitarian and focused on taking care of individual needs.
b. egalitarian and focused on the task.
c. hierarchical and focused on taking care of people.
d. hierarchical and driven to accomplish tasks.
Question 8Steve is searching for a new job. He recognizes that he is most comfortable in organizations that possess clear organizational structures, well defined roles, and focus on getting the job done.
' Which type of organization would be the best fit for Steve?
a. Eiffel Tower
b. guided missile
c. incubator
d. family
Question 9Training programs to enhance leadership skills:
A) are used mostly for department supervisors
B) are widely used for managers in organizations
C) are used mostly for top executives in large organizations
D) are seldom used for effective managers
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