Organizational members identify a gap between current and desired performance. This illustrates which stage of the planned change process?
a. recognize the need for change
b. development of change ideas
c. implementation
d. allocation of resources
Question 2In horizontal individualist cultures:
a. all members of the group are seen as equal.
b. the individual is seen as unique and superior to others.
c. individuals must sacrifice themselves for the group.
d. the individual is unique but equal to others.
Question 3Negotiators often develop trusting, long-term relationships with people who are physically
close to them, or located nearby. This effect is known as the:
A) propinquity effect B) networking game
C) halo effect D) reactance theory
Question 4The process of planned change includes steps.
a. three
b. four
c. five
d. six
Question 5With regard to the three different types of trust that negotiators can form in their relationships
with a counterparty, identification-based trust results from:
A) reciprocating another party's behavior
B) trusting that the counterparty will stand behind their issued threats
C) seeing another person as a bad role model
D) having complete empathy with another party
Question 6Ethical behavior is more likely to occur when the dominant concern for the leader is:
A) acting consistent with internal values and ethical beliefs
B) avoiding negative consequences for the person's career
C) carrying out role expectations for the leadership position
D) complying with the organization's formal rules and policies
Question 7In the last stage of change the leader's role is to:
a. coach, train, and implement reward systems
b. emphasize the importance of change and course correct when needed
c. help followers realize the need for change
d. move forward with change regardless of follower participation or commitment
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