Asking a candidate during an interview to indicate how she would respond to an irate customer is an example of which external assessment method?
A) personality assessment
B) behavioral interview
C) unstructured interview
D) situational interview
Question 2Which of the following public sector unions is the largest professional organization in the world?
a. National Rural Letter Carriers Association
b. National Education Association
c. National Treasury Employees Union
d. National Weather Service Employees Organization
Question 3Which of the following is a type of cognitive ability test?
A) mathematical reasoning
B) sensory skills
C) psychomotor skills
D) integrity tests
Question 4Asking applicants what sports they like to play is an example of which external assessment method?
A) reference checks
B) biodata
C) job simulation
D) personality inventories
Question 5In the Steelworks Trilogy cases the Supreme Court ________.
a. ordered that employees with a substantial mutuality of interest in wages, hours, and working conditions can be appropriately grouped in a bargaining unit
b. upheld the grievance arbitration process and limited judicial intervention
c. ordered that a union can be certified to represent an appropriate bargaining unit only through a secret-ballot election
d. upheld the right of employees to use the employer's bulletin board for the purpose of union solicitation
Question 6Which of the following is true of person-organization fit?
A) It is not related to the intent to stay with the company.
B) It is the same as person-job fit.
C) It is positively related to job satisfaction.
D) It is unrelated to organizational commitment.
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