The employees at lower levels may NOT experience the impact of change brought about by:
a. acquisitions and mergers.
b. downsizing.
c. rightsizing.
d. restructure through growth.
Q. 2Downsizing or rightsizing is:
a. a change in hierarchy.
b. frequently seen as a negative change.
c. not a reason for resistance to change.
d. a solution to a larger problem.
Q. 3Which of the following is NOT a type of change that organizations face?
a. Change in structure.
b. Change in work processes.
c. Change in the culture of the organization.
d. Change in focus.
Q. 4Difficult or complex change must be carried out by managers who have all but which of the following?
a. the stamina
b. the will
c. the initiative
d. the authority
Q. 5It is easier for employees to accept change if:
a. they understand the real agenda.
b. they trust their managers.
c. the transition is gradual.
d. their opinions are voiced.
Q. 6What is key in preventing employees from misunderstanding or not agreeing with the rationale for change?
a. empowerment
b. repercussions
c. unity
d. education
Q. 7Changes made in the dietetics profession regarding the way sick people are fed:
a. have devalued the dietetics services.
b. exclude extensive nutrition services from the room rate.
c. include providing services only with a physician's order.
d. no longer view food as a fundamental right.
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