Caplan (1970) identifies four sources of difficulties that consultees face, with increasing levels of anxiety and resistance. They are:
a. lack of knowledge, lack of skill, lack of confidence, and lack of objectivity.
b. lack of resources, lack of skill, lack of confidentiality, and lack of objectivity.
c. lack of integration, lack of time, lack of confidence, and lack of objectivity.
d. None of the above.
Q. 2Which of the following is a strategy to reduce resistance with consulting?
a. Recognize that resistance is normal.
b. Establish an open, respectful, and confidential relationship that fosters trust will provide comfort to consultees.
c. Help the consultee to understand the process of consultation, the role of the consultant, and the appropriate role of consulting.
d. Focus on the positives of the situation and expressing support for the consultee.
e. Remain objective, refrain from engaging in power struggles, use encouragement, and emphasize the control of the consultee in the implementation of the solution.
f. None of the above.
g. All of the above.
Q. 3Which mode of consultation engages school counselors and consultees in a process of trying to identify possible solutions to problems that the consultee is experiencing?
a. Prescriptive
b. Initiation
c. Provision
d. Collaboration
Q. 4Which mode of consultation might a school counselor implement if he or she overheard a teacher complaining about a classroom situation and the counselor approached the teacher to initiate assistance?
a. Prescriptive
b. Initiation
c. Collaboration
d. Generic
Q. 5If the consultee is unable or unwilling to implement the intervention strategies recommended or proposed by the school counselor, the school counselor might need to implement the intervention directly. This mode of consultation is referred to as:
a. Prescriptive
b. Systemic
c. Provision
d. Initiation
Q. 6When utilizing the prescriptive mode of consultation, the school counselor:
a. allows the consultee to decide on the best and more probably intervention strategy.
b. recommends to administration an intervention strategy.
c. prescribes an intervention strategy to the consultee that targets a needed change in a client.
d. none of the above.
Q. 7Dougherty (1990) identified four major phases of consultation: entry, diagnosis, implementation, and disengagement. This model of consultation is known as the:
a. Collaborative Model of Consultation.
b. Generic Model of Consultation.
c. Schien's Model of Consultation
d. Caplan's Model of Consultation
Q. 8Consultation is always:
a. dyadic
b. individual-based
c. student-centered
d. triadic