In one-way communication,
a. The receivers are passive
b. The senders are passive
c. The sender is less frustrated than the receivers
d. The dialogue is unsatisfactory for the receivers
Q. 2When analyzing group communication, we pay attention to three levels of interaction. These are the three levels EXCEPT one. Which one?
a. The relative frequency and length of communication acts
b. Patterns of triggering communication acts
c. Depth of discussion
d. Who communicates to whom
Q. 3The morale of a group tends to be higher if the communication network is
a. A chain
b. Circle or open
c. Y-shaped or wheel-shaped
d. Formal
Q. 4Gonzo, a 13-year old boy often makes up stories and tells them as truth. His friends know that about him, but they don't mind.
Yesterday, a pair of sneakers went missing from the locker room. Gonzo actually saw a boy take them, and when he told the others about what he saw, they did not believe him because, in the eyes of his peers, Gonzo
a. Is not warm and friendly enough
b. Does not seem credible
c. Does not have relevant expertise on the topic
d. May have ulterior motives
Q. 5Negotiating for the meaning of the message means that the
a. Sender paraphrases the message in at least three ways to make sure the
receiver understands it accurately
b. Receiver tries to persuade the sender to communicate more clearly
c. Sender and the receiver argue about the meaning of the words used in the
message
d. Receiver and sender keep paraphrasing the message till they agree on
its meaning
Q. 6The key receiving skills are
a. Negotiating for meaning, perception checking, practice
b. Paraphrasing, taking the receiver's perspective in interpreting the message,
redundancy
c. Paraphrasing, negotiating for meaning, perception checking
d. Negotiating for meaning, practice, taking the receiver's perspective in
interpreting the message
Q. 7__________ is NOT one of the eight divisions of the ACA Code of Ethics?
a. Coordination and Collaboration
b. Relationships with Other Professionals
c. Research and Publication
d. The Counseling Relationship
Q. 8Which of the following Internet counseling modalities is believed to be the most similar to face to face counseling?
a) E-mail counseling
b) Chat based counseling
c) Video based counseling
d) Message board counseling