Most audience interpretations for speaker messages are determined by the speaker's ____.

Most audience interpretations for speaker messages are determined by the speaker's ____.
 
  a. Body language and facial expressions
  b. Literal words
  c. Pitch and volume of speech
  d. Vocal quality and tone

Question 2

Sarah, a staff nurse on your unit, witnesses another nurse striking a patient. Sarah wants to remain friends with her colleague and worries that confrontation with her colleague or reporting her colleague will destroy their relationship.
 
  Sarah is experiencing which type of conflict? a. Intrapersonal
  b. Interpersonal
  c. Organizational
  d. Professional

Question 3

In an all-channel network of communication, the information ____.
 
  a. Is sent from the next person in command to above or below
  b. Is sent in any direction without restrictions
  c. Is sent from one person, who passes it on to others
  d. Is sent from the boss, who sends selected information back

Question 4

Health promotion has been a fundamental goal of nursing for years.
 
  Indicate whether the statement is true or false

Question 5

Which of the following ratios most accurately reflects the rate of violence against nurses to the rate of violence against non-nurses in the health care industry?
 
  a. 2:1
  b. 4:1
  c. 8:1
  d. 12:1

Question 6

A patient is admitted to a medical unit with pulmonary edema. His primary nurse admits him and then provides a written plan of care. What type of educational preparation best fits the role of primary nurse?
 
  a. Baccalaureate
  b. Associate
  c. Diploma
  d. LPN/LVN

Question 7

An organization with a flat structure has minimal layers of management. What are some of the advantages of a flat organizational structure (select all that apply)?
 
  a. Fewer divisions facilitating streamlining of goals and problem solving
  b. Greater supervisory capability
  c. Greater innovation
  d. Layers of accountability for completion of work
  e. Enhanced responsiveness to consumers