The turnover rate for RNs in the ICU is high. You discuss this situation with existing staff and you find out that because of the rapid turnover,
new staff are frequently required to assume full responsibilities soon into the position and before training is completed. In considering approaches that will reduce turnover rates, the staff and you decide to implement:
a. An employee recognition program.
b. Coaching for new staff.
c. A new performance appraisal system.
d. A committed orientation and training program.
Question 2The validity of comments and ratings related to performance is enhanced by:
a. Maintenance of anecdotal notes over the entire evaluation period.
b. Quantity of information gathered for appraisal purposes.
c. Agreement of the employee with the ratings and comments.
d. Whether or not other individuals have contributed to the observations.
Question 3Anecdotal notes:
a. Should be completed only when there are performance concerns.
b. Can be used to support and justify fairness in termination discussions.
c. Are unnecessary if the evaluation instrument is thorough.
d. Need to be completed at the end of a performance period.
Question 4An outpatient clinic advertised for RN positions. Before authorizing an open position, the nurse manager should:
a. Review the position description and performance expectations for the opening.
b. Place an ad in the local newspaper and on the telephone job line.
c. Review all current applications on file.
d. Look for employees within the system who might best fill the position.
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