An educator wants to determine if the nursing students know the work of W. Edwards Deming. Which ...

An educator wants to determine if the nursing students know the work of W. Edwards Deming. Which statement by the students would indicate that the students know the focus of Deming's work?
 
  a. Pioneer of the continuous quality improvement movement
  b. Quality expert known for his studies on surgical and ambulatory care
  c. Father of risk management
  d. Guru of the PDSA movement

Question 2

Hospital performance improvement standards are primarily focused on the ability of the hospital to:
 
  a. Meet the goals established by the regulating bodies.
  b. Develop an atmosphere that meets and exceeds the expectations of the customers and staff.
  c. Be known in the community for good care.
  d. Provide a shelter for people in a disaster.

Question 3

The National Patient Safety Goals of The Joint Commission (TJC) are established goals to reduce the risks for injuries to patients and provide a safe environment. Which practice has been instituted as a result of these goals established by TJC?
 
  a. Use of the automatic medication dispenser equipment
  b. Handwashing to prevent infections
  c. Provision of patient information to the nurse covering for breaks
  d. Use of two patient identifiers when providing care or treatments

Question 4

The nurse manager recognizes that the goal of studying outcomes is to:
 
  a. determine staff needs. c. predict the quality of patient care.
  b. identify potential problems. d. incorporate change in nursing practice.