Which of the following best describes the relationship between productivity and quality?
a. They are directly related.
b. They are indirectly related.
c. They are inversely related.
d. They are not related.
e. None of these.
Question 2___________ is a measure of how much is created relative to the resources used to create it.
a. Quality
b. Productivity
c. Ethnicity
d. Innovation
e. Technology
Question 3Quality is an important management issue because of
a. quality can be used as a basis for competition.
b. enhancing quality lowers costs.
c. improving quality tends to increase productivity.
d. making higher quality products generally results in less waste.
e. All of these.
Question 4Which of the following is an issue of corporate ownership?
a. The growth of institutional investing
b. Hostile takeovers
c. Workplace democracy
d. The growth of institutional investing and hostile takeovers
e. Hostile takeovers and workplace democracy
Question 5Corporate ownership challenges are part of what type of challenges of management?
a. Competitive
b. Workplace
c. Economic
d. Legal and social
e. None of these
Question 6Which of these refer to purposely becoming smaller by reducing the size of the workforce?
a. Managing diversity
b. Globalization
c. Responding to service economy
d. Downsizing
e. None of these.
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