Operations management is concerned with

a. the development of mathematical and statistical tools and techniques for
  managerial decision making.
  b. the application of various processes and systems used by an organization.
  c. systems created to store and provide information for managerial decision making.
  d. the scientific analysis of work elements of a job.
  e. none of these.

When a manufacturing plant uses mathematical models to plan production schedules and to
  schedule equipment maintenance, it is drawing upon

a. scientific management.
  b. administrative management.
  c. management science.
  d. TQM.
  e. the contingency approach.

In her role as supervisor of a diverse workforce, Corrine says she uses whatever style of
  management seems to fit the individual employee's needs. Her management style conforms
  to which theory of management?

a. Participative management
  b. TQM
  c. The contingency approach
  d. The human relations school
  e. Theory Y

At ADM, each task that operating employees perform is carefully studied to promote
  maximum productivity. In some cases, tasks are studied using time and motion studies, to
  standardize work methods. What management approach is ADM using?

a. The classical perspective
  b. Management science
  c. The behavioral perspective
  d. Contingency theory
  e. Scientific management