Every business person will need to write a negative business message that may disappoint, irritate, ...

Every business person will need to write a negative business message that may disappoint, irritate, or anger a receiver; these messages must be written
A) carefully.
B) by top-level management only.
C) using only the direct organizational strategy.
D) deceitfully.

Ques. 2

In expressing thanks or responding to goodwill messages, ____________________ notes are most impressive.
Fill in the blank(s) with correct word

Ques. 3

Messages that offer thanks, recognition, or sympathy are called ____________________ messages.
Fill in the blank(s) with correct word

Ques. 4

In an adjustment message, the use of a(n) ____________________ line to identify the previous correspondence is optional.
Fill in the blank(s) with correct word

Ques. 5

When a company receives a claim and decides to respond favorably, the message is called a(n) ____________________.
Fill in the blank(s) with correct word

Ques. 6

In the ____________________ of a claim message, you should explain the problem and justify your request.
Fill in the blank(s) with correct word

Home Search Q & A Board Gallery Resource Library Blog Dictionary Chat	Quick Links Start a Topic Latest Topics Unanswered Questions Courses Study Tools Browse by Textbook	Social Facebook YouTube Community Stats Who's Online Trending Staff	Help About Us Take the Tour Study Tips Posting Guidelines Terms and Policies Contact Us
Biology Forums - Study Force © 2010-2024 \| Powered by SMF \| SMF © 2015, Simple Machines \| Sitemap Biology-Forums.com is not affiliated with any publisher. Book covers, title and author names appear for reference only.

Every business person will need to write a negative business message that may disappoint, irritate, ...

Related Topics