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Home Q & A Board Other Fields Homework Help Business
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vaughnsl vaughnsl
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6 years ago
When writing goodwill messages, you should always use the you perspective.
  Indicate whether the statement is true or false

Ques. 2

In writing goodwill messages, you need not worry about promptness as you do in writing claims and other business messages.
  Indicate whether the statement is true or false

Ques. 3

A personally written message will have more impact on your reader than a ready-made card.
  Indicate whether the statement is true or false

Ques. 4

Many business communicators are intimidated when they must write a message expressing thanks, recognition, or sympathy.
  Indicate whether the statement is true or false

Ques. 5

In the closing paragraph of an adjustment message, it is inappropriate to mention another one of your company's products or services.
  Indicate whether the statement is true or false

Ques. 6

Avoid emphasizing negative words such as error, trouble, and inconvenience in the body of an adjustment message.
  Indicate whether the statement is true or false
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caitlynk000caitlynk000
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#1
Posts: 219
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6 years ago
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vaughnsl Author
wrote...

6 years ago
Thanks for your help!!
tcat
wrote...

Yesterday
Good timing, thanks!
7.prime7105
wrote...

2 hours ago
Brilliant ツ
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