× Didn't find what you were looking for? Ask a question

Recent Posts • Latest Topics • Unanswered Questions

Describe the features of a good positive response to a routine ...

calig45

wrote...

Go to Answer

Posts: 395

Rep:

6 years ago

Describe the features of a good positive response to a routine ...

Describe the features of a good positive response to a routine request.

Ques. 2

Zappos, an Internet business success story, has built its success on outstanding customer service. Which of the following is NOT part of Zappos' strategy?
a. free product shipping.
b. free return product shipping.
c. focus on repeat customers.
d. more products on their website than are in their warehouse.

Ques. 3

Aggressive communicators
a. are defensive, faultfinding, and judgmental.
b. are unhappy because they cannot state what they think or feel.
c. work to create mutually satisfying resolutions.
d. none of these choices.

Ques. 4

Describe requests for information in the context of routine requests.

Ques. 5

Persuasive requests differ from routine requests in that
a. persuasive arguments need to be presented at the beginning of the message.
b. routine requests require a forceful approach.
c. routine requests begin with details and explanations first.
d. persuasive messages are shorter in length.

Read 24 times

2 Replies

Report

Replies

Answer verified by a subject expert

ladytt92

wrote...

Posts: 204

Rep:

6 years ago

This verified answer contains over 340 words.

Report

Related Topics

calig45 Author

wrote...

6 years ago

This is very helpful, my teacher this year is not good

Report

New Topic

Quick Reply

Explore

Post your homework questions and get free online help from our incredible volunteers

988 People Browsing

Start New Topic Take the Tour CoursesNew Study Tools Topics Trending Browse by Textbook

Live Chat

AJAX Chat © blueimp.net Integrated with SMF

Related Images

1047

546

1217

Your Opinion

Previous poll results: Which country would you like to visit for its food?

The Toxic Skin and Fungi Defense

Strange Ingredients Lurking in Doritos Chips

Bonobos, Chimpanzees, and the 98% DNA Link

It's sore throat season, why does my mucus have red spots?

Courses by Biology Forums

Ready to ask a question on Biology Forums? Try it out

Join Our Community

Biology Forums - Study Force is a free online homework help service catered towards college and high school students. Get homework help and answers to your toughest questions in biology, chemistry, physics, mathematics, engineering, accounting, business, humanities, and more. Master your assignments quickly with thousands of step-by-step solutions to countless textbook questions asked and answered by our members. If we don't have your question, don't worry. You can ask any homework question and get expert homework help in as little as two hours.

Our extensive online study community is made up of college and high school students, teachers, professors, parents and subject enthusiasts who contribute to our vast collection of study resources: textbook solutions, study guides, practice tests, practice problems, lecture notes, equation sheets and more. With our help, your homework will never be the same!

Join for free today

How is Biology Forums - Study Force different than tutoring?

Home Search Q & A Board Gallery Resource Library Blog Dictionary Chat	Quick Links Start a Topic Latest Topics Unanswered Questions Courses Study Tools Browse by Textbook	Social Facebook YouTube Community Stats Who's Online Trending Staff	Help About Us Take the Tour Study Tips Posting Guidelines Terms and Policies Contact Us
Biology Forums - Study Force © 2010-2024 \| Powered by SMF \| SMF © 2015, Simple Machines \| Sitemap Biology-Forums.com is not affiliated with any publisher. Book covers, title and author names appear for reference only.