Camponi Fashions Changes Employee Policy Camponi Fashions gives its sales consultants an allowance of 2,000 for purchase of clothing from the current line of products. Any purchase beyond this allowance can be made at a 15 discount. Due to an economic downturn, the management reduces the clothing allowance for the upcoming year to 1,000 and the purchase discount to 10. When the company returns to normal profit levels in the future, the original allowance and discount would be restored. Required: As a sales manager of the company, write an email message conveying the change in policy for the upcoming year.
Ques. 2Which of the following is NOT good advice for writing a routine claim?
a. Use the direct approach.
b. Use a persuasive, forceful tone.
c. Assume the request will be granted.
d. Avoid an accusatory tone.
Ques. 3Assertive communication cannot protect you from being taken advantage of by others.
Indicate whether the statement is true or false
Ques. 4Describe the commonsense guidelines that help ensure that you are not seen as a discourteous cellphone user.
Ques. 5In writing a routine claim,
a. the message should begin with a request for action.
b. the message should begin with the details and explanation.
c. the message should begin with an expression of appreciation of the business relationship.
d. none of the above.
Ques. 6Questions can be used to initiate and keep a conversation going.
Indicate whether the statement is true or false