____ often start and expand conflicts and controversies.

____ often start and expand conflicts and controversies.

a. You-statements
b. I-statements
c. They-statements
d. We-statements

Ques. 2

Cox and Demmitt use the term double-edged to describe:

a. the psychological impact of working at home.
b. employment policies that foster family stability.
c. government-funded professional child-care centers.
d. marital satisfaction in dual-earner families.

Ques. 3

A person can reduce defensiveness and resistance in a conversation by using:

a. you-statements.
b. they-statements.
c. I-statements.
d. we-statements.

Ques. 4

The largest criticism of people working at home is:

a. recurrent boredom and isolation.
b. the stress of working with electronic equipment.
c. lack of managerial direction.
d. the blurring of boundaries between work and family.

Ques. 5

The most ineffective statements in intimate relationships are:

a. they-statements.
b. we-statements.
c. I-statements.
d. you-statements.

Ques. 6

Critics charge that working at home increases the possibility of:

a. computer crimes.
b. worker exploitation.
c. economic inflation.
d. family violence.

Ques. 7

The Johari window allows people to:

a. measure the extent to which they use I-messages.
b. be more assertive in intimate relationships.
c. diagram the unknown dimensions of their relationships.
d. identify problem ownership.

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____ often start and expand conflicts and controversies.

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