Selling products in addition to what customers request is called ________.

Selling products in addition to what customers request is called ________.
 
  A) hard-selling
  B) down-selling
  C) up-selling
  D) cross-selling

 Q. 2

What is a collaboration information system?
 
  What will be an ideal response?

 Q. 3

Define information and explain its characteristics.
 
  What will be an ideal response?

 Q. 4

Disintermediation is the elimination of middle layers of distributors and suppliers.
 
  Indicate whether the statement is true or false

 Q. 5

Robert, a stockbroker, recommends that his clients buy and hold stock of Andersonz Corp for a minimum period of six months and then sell them.
 
  His recommendation is based on a graph of the firm's fluctuating performance for the past three quarters and an analysis of other information. The basis of Robert's recommendations can be termed as ________.A) instinct
  B) facts
  C) knowledge
  D) assumptions

 Q. 6

A retail store wants to identify the types of products that they should bundle together on sale. Which of the following types of analysis would be most suitable for this purpose?
 
  A) market basket
  B) RFM
  C) cluster
  D) OLAP

 Q. 7

In an organization, data from a new sale is immediately sent to the database and that new data updates the pace of production and the procurement of supplies. This is an example of enterprise resource planning process ________.
 
  A) customization
  B) duplication
  C) integration
  D) decentralization