The use of an information system in a grocery store would improve customer satisfaction by ________.
A) providing self-service checkouts
B) enabling identification of items without barcodes
C) giving inventory information to customers
D) using sophisticated identification checks to avoid theft
Q. 2The special repository for business intelligence applications is called a ________.
A) data warehouse
B) data matrix
C) data array
D) data set
Q. 3A gap analysis highlights the differences between the business requirements that emerge from strategic planning and the capabilities of the enterprise resource planning system.
Indicate whether the statement is true or false
Q. 4The use of information systems in achieving excellence in operations can result in ________.
A) higher cost savings
B) improved organizational justice
C) increased brand dilution
D) increased employee turnover
Q. 5In a computer, the central processing unit handles information processing, calculations, and control tasks.
Indicate whether the statement is true or false
Q. 6Dynamic processes are evaluated on effectiveness more than efficiency because ________.
A) they are difficult to change
B) the efficient use of resources does not matter in the case of such processes
C) they are highly controlled and standardized
D) they change so fast that it is often not possible to measure efficiency over time
Q. 7Briefly describe the Agile Usage-Centered Design.
What will be an ideal response?
Q. 8Which of the following statements is true of a BI system?
A) A BI server is capable of delivering output in a variety of formats.
B) Operational databases are incompatible for use with BI systems.
C) Data collected for BI systems are unsuitable for storage in data warehouses.
D) General-purpose BI software is used irrespective of the analysis method employed.
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