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Why should organizations respond quickly to data breaches?
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Why should organizations respond quickly to data breaches?
Why should organizations respond quickly to data breaches?
Textbook
Experiencing MIS
Edition:
8
th
Authors:
Kroenke, Boyle
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Organizations need to respond to data breaches quickly for several reasons. First, by responding quickly an organization can stop hackers from doing more damage. Hackers can be prevented from accessing other internal systems, and affected systems can be patched and cleaned. Additionally, if organizations respond quickly enough, hackers may be prevented from exfiltrating, or illegally transferring, data out of the organization. Second, responding quickly may mitigate the amount of damage hackers can do with the stolen data. If the affected users are notified immediately they can change their passwords, cancel their credit cards, and possibly activate credit monitoring services. Third, the longer organizations delay in notifying users, the more upset users become. Based on past data breaches, users are reasonably forgiving of organizations that quickly notify them about what happened and what steps that are being taken to make things right.
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