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alemvrocha alemvrocha
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5 years ago
Detailed guides for employees to follow during a service encounter are known as
A) swim lane process maps.
B) service scripts.
C) SCOR maps.
D) Gnatt charts.
Textbook 
Managing Supply Chain and Operations: An Integrative Approach

Managing Supply Chain and Operations: An Integrative Approach


Edition: 2nd
Authors:
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anavervalenanavervalen
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5 years ago
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alemvrocha Author
wrote...

5 years ago
Thank you, thank you, thank you!
Morgan-C
wrote...

Yesterday
Correct Slight Smile TY
Morgan-C
wrote...

2 hours ago
I appreciate what you did here, answered it right Smiling Face with Open Mouth
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