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Express Lane Plus
Posts: 757
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2 months ago
15. In terms of the hierarchy of effects model, to obtain brand loyalty, _____________.
a. all six steps must be present b. knowledge and preference is essential, the other steps are not c. awareness, knowledge and conviction are essential, the other steps are not d. liking, preference and conviction are essential, the other steps are not
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Educator
2 months ago
(A)
The best way to say thank you is with a positive review:

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