1 ___ cultures believe in individual fulfillment and satisfaction from work. They allow individuals to indulge their natural creative selves and provide multiple opportunities for self-expression.
Select one:
a. Monolithic
b. Plural
c. Incubator
d. Synergistic
2 ___ organizations typically identify with one nationality but do business in several countries.
Select one:
a. Plural
b. Synergistic
c. Monolithic
d. Incubator
3 ___ organizations are highly homogenous, identify with one country and consist of one dominant cultural group.
Select one:
a. Incubator
b. Synergistic
c. Monolithic
d. Plural
4 The convergence perspective acknowledges that there is cultural variability between organizations, among nations and its people, but these forces of diversity are insignificant when compared to the need for global organizational survivability. The divergence perspective focuses on cultural differences and the relative meanings individuals, cultures, and organizations associate with global forces that bring about changes.
Select one:
a. False
b. True
5 The ___ guarantees lifetime job security and a pension if you stay with that employer long term, and demonstrate good behavior. The ___ no longer guarantees job security and a pension.
Select one:
a. Cultural synergy approach; cultural intelligence approach
b. Cultural intelligence approach; cultural synergy approach
c. Old social contract; new social contract
d. New social contract; old social contract
6 Workers with the best access to information and are coveted for their expertise and technology skills are referred to as knowledge workers.
Select one:
a. True
b. False
7 Collectivist cultures are more likely to be concerned with giving their counterpart the opportunity to save face, while individualistic cultures are more concerned with their own ability to save face.
Select one:
a. True
b. False
8 In this form of conflict management, parties seek a solution collaboratively, usually with both parties gaining some objectives but not all of them.
Select one:
a. Compromising
b. Accommodating
c. Collaborating
d. Competing
9 ___ conflict involves negative behaviors such as physical aggression, verbal abuse, and sabotage.
Select one:
a. Latent
b. Manifest
c. Felt
d. Perceived
10 ___ conflict occurs when there is competition for resources that exceed their availability.
Select one:
a. Perceived
b. Felt
c. Latent
d. Manifest
11 In this phase of intercultural negotiation, parties evaluate their position, gather and organize information, and learn about the other party’s norms, beliefs, and values.
Select one:
a. Process phase
b. Background phase
c. Accommodation phase
d. Outcome phase
12 In this phase of intercultural negotiation, parties communicate back and forth within their intercultural context and shape the reality of the ongoing negotiation with the unique characteristics they bring to the table.
Select one:
a. Background phase
b. Process phase
c. Outcome phase
d. Accommodation phase
13 Intercultural negotiation requires all parties to consider each party’s expected outcomes, use of time, and style of communicating.
Select one:
a. False
b. True
14 ___ is a special form of social interaction that involves multiple parties who hold potentially conflicting interests.
Select one:
a. Negotiation
b. Accommodation
c. Breadth
d. Dialectics
15 ___ refers to tensions present in relationships. These tensions include novelty and predictability, as well as boundaries and sharing.
Select one:
a. Dialectics
b. Accommodation
c. Breadth
d. Negotiation
16 Social penetration theory explains the growth and death of relationships through breadth and depth. The more we discuss and the degree to which we discuss those topics is in direct correlation the health of those relationships.
Select one:
a. False
b. True
17 The better we can predict and explain the behaviors of another person, the more relationships will grow. This is explained in the ___.
Select one:
a. Uncertainty reduction theory
b. Return cultural adjustment
c. Similarity-attraction hypothesis
d. Return culture shock
18 Selective adaption refers to the acceptance of some elements of the dominant culture, but not others.
Select one:
a. False
b. True
19 The ability to negotiate the culture to accomplish tasks, to “fit in” by adapting some degree of aspects of the host culture, and forming functional relationships is referred to cross-cultural adjustment.
Select one:
a. True
b. False
20 During this stage of culture shock, travelers have taken the new culture and made it a part of him/herself.
Select one:
a. Adjustment
b. Integration
c. Honeymoon
d. Crisis
21 During this stage of culture shock, travelers often go through fight or flight.
Select one:
a. Adjustment
b. Honeymoon
c. Crisis
d. Integration
22 Adopting the behaviors and ways of thinking present in a host culture is referred to as ___.
Select one:
a. Globalization
b. Acculturation
c. Assimilation
d. Cultural imperialism
23 Culture shock refers to a sense of anxiety that results from losing all of our familiar surroundings.
Select one:
a. True
b. False
24 ____ is a perspective that treats global media as a purveyor of certain cultural and political values. It often leads to the creation and maintenance of unequal relationships between groups, favoring the more powerful group.
Select one:
a. Acculturation
b. Assimilation
c. Globalization
d. Cultural imperialism
25 The social, cultural, economic and political integration of different parts of the world is called ___.
Select one:
a. Assimilation
b. Acculturation
c. Cultural imperialism
d. Globalization
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