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D-john D-john
wrote...
Posts: 536
5 years ago

Question 1.

One key to customer retention is customer satisfaction.

• true

• false

Question 2.

Consumers' expectations result exclusively from past buying experiences.

• true

• false
Textbook 
Marketing Management

Marketing Management


Edition: 13th
Authors:
Read 75 times
2 Replies

Related Topics

Replies
wrote...
5 years ago

Answer 1

true

Answer 2

false
D-john Author
wrote...
5 years ago
Exactly what I needed for my project, TYSM
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