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The cost of processing a return can be significantly greater than that of an outbound shipment.

PiMaster314

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5 years ago

The cost of processing a return can be significantly greater than that of an outbound shipment.

Question 1.

Customer training and customer consulting are two areas for service differentiation that manufacturers can use with their products.

• true

• false

Question 2.

The cost of processing a return can be significantly greater than that of an outbound shipment.

• true

• false

Textbook

Marketing Management

Edition: 13^th

Authors: Kotler, Keller

Read 58 times

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Bakari

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5 years ago

More solutions for this book are available here

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PiMaster314 Author

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5 years ago

Correct

erimis

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this is exactly what I needed

jayfo05

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2 hours ago

Thanks

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